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Privacy Policy

This Privacy Policy describes how VerdoJewelry.com (“the Site”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to make a complaint, please contact us by email at verdo.store.help@gmail.com or by mail at:

27 Old Gloucester Street
London WC1N 3AX
United Kingdom

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that identifies or can be reasonably linked to an identifiable individual.

Device Information

Purpose of collection:
To load the Site accurately, ensure security, and analyze site usage in order to improve performance and user experience.

Source of collection:
Collected automatically when you access the Site through cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose:
Shared with our platform provider, Shopify.

Personal Information collected:
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.

Order Information

Purpose of collection:
To process orders, arrange payment and shipping, provide order confirmations, communicate with you, screen orders for fraud or risk, and provide customer support.

Source of collection:
Collected directly from you.

Disclosure for a business purpose:
Shared with Shopify and payment or fulfillment partners where necessary to complete your order.

Personal Information collected:
Name, billing address, shipping address, payment details, email address, and phone number (if provided at checkout).

Using Personal Information

We use your Personal Information to operate our business, including fulfilling orders, processing payments, shipping products, providing customer support, and communicating with you regarding your purchases or our services.

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override your fundamental rights

Retention

We retain your Personal Information for our records unless and until you request its deletion, subject to legal and accounting requirements.

Automatic Decision-Making

We do not engage in fully automated decision-making that produces legal or similarly significant effects on individuals.

Shopify may use limited automated processes to help prevent fraud. These processes do not have a significant legal effect on customers.

Selling Personal Information

We do not sell personal information, as defined under the California Consumer Privacy Act (CCPA).

Your Rights

GDPR (EEA residents):
You have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details above.

CCPA (California residents):
You have the right to request access to, correction of, or deletion of your personal information. Requests can be submitted using the contact information above.

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and support essential site functionality. Cookies may be functional, performance-based, or related to advertising and analytics.

You can control cookie preferences through your browser settings. Blocking cookies may affect site functionality.

Do Not Track

We do not change our data collection practices in response to “Do Not Track” signals, as there is no consistent industry standard for responding to such signals.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Last updated: December 22, 2025