Shipping Policy

Shipping Information

We offer FREE worldwide shipping on all orders.

All orders are processed and dispatched as quickly as possible after payment confirmation.

Estimated delivery times after dispatch:

• 🇺🇸 United States: 5–12 Business Days

• 🇬🇧 United Kingdom: 5–9 Business Days

• 🇪🇺 Europe: 4–15 Business Days

• 🇨🇦 Canada: 5–15 Business Days

• 🇦🇺 Australia & New Zealand: 8–14 Business Days

• 🌍 Rest of the World: 5–25 Business Days

Please note that personalized jewelry (such as engraved necklaces or bracelets) requires an additional 3–5 business days for production before shipment.

All orders include tracking information. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Delivery times are estimates and may vary due to customs clearance, local postal services, weather conditions, public holidays, or other circumstances beyond our control. Exact delivery dates cannot be guaranteed.

Shipping FAQ

Is shipping included in the prices?

Yes. We offer free worldwide shipping on all orders.

How do I change my delivery address?

If you need to update your delivery address, please contact us as soon as possible. Once an order has been dispatched, we are unable to make changes.

Customer Support:
verdo.store.help@gmail.com

How do I cancel an order?

If you wish to cancel your order, please contact us immediately. Orders that have already been processed or shipped cannot be cancelled.

Customer Support:
verdo.store.help@gmail.com

How can I track my order?

Once your order has been shipped, you will receive tracking information by email. You can also track your order through our Track Your Order page.

Contact Information

Verdo Jewelry is operated by TH PRIME LLP (Partnership No. OC457171), registered in England and Wales.

Registered Office:
27 Old Gloucester Street
London WC1N 3AX
United Kingdom

Customer Support:
verdo.store.help@gmail.com

Last updated: June 14, 2026